We're here to help you with any questions or issues
If you encounter inappropriate content, harassment, or violations of our Community Guidelines:
1. Use the report button in any conversation or group
2. For urgent safety concerns, email support@dhvny.app immediately
3. We review all reports within 24 hours and take appropriate action
Download the dhvny app, sign in with Google or Apple, choose your username, and verify your age. You must be 18 or older to use dhvny.
Tap the menu button in any conversation or group, select Report, choose a reason, and submit. We review all reports within 24 hours.
In personal chats, tap the menu and select Block User. In groups, only the group admin can block members by tapping the members icon and selecting Block next to their name.
Go to Settings > Delete Account. This action is permanent and cannot be undone. All your data will be deleted within 30 days.
No, deleted messages cannot be recovered. Make sure you want to delete a message before confirming.
Voice messages can be up to 2 minutes long.
Voice Tags are group conversations where people can share voice messages on specific topics. They can be open (public) or closed (private/invite-only).
Yes, dhvny is free to use with all core features.
dhvny is a moderated platform for adults 18 and older. We take safety seriously:
We review all reported content within 24 hours
We remove harmful content immediately upon confirmation
We ban users who violate our Community Guidelines
We have zero tolerance for objectionable content, harassment, hate speech, violence, or abusive behavior
We cooperate with law enforcement when necessary
Try closing and reopening the app. If the issue persists, check for updates in the App Store or Google Play Store. If you still have problems, contact support@dhvny.app with details about the issue.
Check your device settings to ensure notifications are enabled for dhvny. Go to your device Settings > Notifications > dhvny and enable notifications.
Check your internet connection. If you're on cellular data, make sure you have a strong signal. Try switching between WiFi and cellular data.
If you couldn't find the answer to your question, please contact us at support@dhvny.app
We typically respond within 24 hours